This post included a transcript of an online interview Jenkins did.
My takeaway:
- It is possible to over-tweet
- Tweeting for an organization is much different than tweeting for yourself.
- It is important to respond to your retweets or audience’s comments
- News elements of social media will be around past the fads like Twitter
- For organizations, Facebook can be more difficult than Twitter because the consumers are attracted through a promotion, etc. then they don’t interact again.
- When correcting a post, explain why because it gives you some transparency.
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